- This return policy is applicable only to products purchased from primelux.com directly.
- You can return new and unopened items that you bought within 30 days of the purchase.
- Customers are responsible for any return shipping costs.
- The original shipping charges incurred on your purchase are not refundable as part of your return.
- Unless the product is defective or the return is a direct result of a Primelux error, Primelux will charge a restocking fee of up to 20% of the purchase price paid.
- We do not offer exchanges, we can offer a return for a refund as long as your item is eligible.